Q. What method of cleaning do you use?
A. Hot water Extraction.This is by far the most popular method of carpet cleaning. I can also provide an almost dry cleaning service if required.
Q. Is it true that once you have had your carpet/suite cleaned they get dirtier quicker?
A. This was true many years ago when cleaning by shampoo was the normal way owners tackled their carpets themselves. Chemicals and Cleaning Machines are much more sophisticated these days and providing cleaners follow laid down procedures this rapid resoiling shouldn’t take place.
Q. How long will my carpet/furniture take to dry?
A. Drying times for carpets and soft furnishings can vary greatly due to the following conditions:
- Relative humidity within the environment.
- Adequate ventilation introduced to the environment.
- The degree of soil contained within the carpet or fabric.
- The level of competence of the cleaning technician.
- The moisture retention rates of the respective fibres
(Wool, Nylon, Cotton, Polyester, Polypropylene, etc.)
Regardless of all the above, the drying of soft furnishings should be achieved within twenty-four hours. In the most favourable conditions this drying time can be considerably less.
Q. Do you use chemicals to clean?
A. Every cleaning system uses some form of chemical to clean soft furnishings, water is a chemical and forms the basis of most cleaning solutions. A good experienced cleaning technician will be using safe chemicals and will rinse the items to make sure that no chemical residues remain within the fibres.
Q. Someone in the house suffers from an allergy will the cleaning chemicals be a problem?
A. Carpet cleaning methods rely mainly on water based chemicals and the cleaning technician should be made aware of the allergy. Steps can be taken to ensure that the risk of the allergy sufferer coming into contact with a cleaning chemical is eliminated. The allergy sufferer should not enter the room that has had items cleaned within it for a twenty-four hour period.